A huge BMW arrived at our door at 6 PM sharp to pick us up for my wife’s birthday dinner at the Leela. It was such a pleasant surprise for my better half. She never expected her husband to pull off such an exquisite gesture.
Of course, I didn’t organise this. Hureen did.
That was Hureen for all of us—always one step ahead, turning simple occasions into unforgettable memories. Tell her your problem and she would resolve it—not just efficiently, but with style, grace, and a touch of magic.
Despite a stressful job, Hureen always had time for people. She was emotionally connected with almost everyone, becoming part of the family of hundreds of employees.
Before joining us as Admin Manager, Hureen had worked in the hospitality industry. It showed in her poise, her elegance, and her knack for making people feel at ease. Soon, she was more than an administrator—she became an agony aunt, a problem solver, a confidante, and a relationship builder par excellence.
If I exaggerate a little, she was:
✨ A bridge-builder like Eleanor Roosevelt
✨ Empathetic like Oprah Winfrey
✨ Soothing like Mother Teresa
✨ Resourceful like Indra Nooyi
—All rolled into one 😀. And yes, I know she’ll be hugely embarrassed reading this.
No wonder the company honoured her with the Builder’s Award—an accolade for exceptional service, reserved for only a very few. To be selected out of thousands of employees is no small feat.
💡 Dear Leaders, how would you use your “Hureens” in your organisation?
One role I would strongly recommend is teaching Executive Presence to leaders—given her impeccable English, warmth, and hospitality background.
Imagine the impact such a person could make in shaping confident, empathetic, and people-centred leaders.
Every organisation needs its heartbeat. For us, that was Hureen.
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